Spot sales are always welcome, of course! But our goal is to build long-term relationships with our clients. For this reason, our only focus is their satisfaction, and based on this premise we have designed our business model, which is based on the following:

    Quality

– Production process control. We control the entire production process from the hive until the honey is received in our warehouse in Europe. We work so that our beekeepers produce according to one of the best beekeeping practices and we confection the honey carefully to guarantee a clean and good homogenization.

– Analytic control. We analyse the honey in all the critical stages of the process: upon arrival at the warehouse (raw material), before and after homogenization, and upon arrival in Europe. With this we guarantee the fulfilment of our clients’ requirements in addition to food safety and product purity, key elements in the food sector.

    Service

– Adequate stock level. Timings are essential, that is why we maintain an adequate level of stock in Europe that allows us to satisfy not only the recurring orders of our clients, but also their unexpected demands, preventing them from breaking stock and ceasing to serve their sales channels.

– Problem-solving mentality. We focus on avoiding problems throughout the entire process, but should any arise, we work hard to resolve them in the most efficient way.

– Technical assistance. Our technical team is always available to solve all the doubts that our clients may have about the products.

    Trust

– Our clients are much more than clients, they are partners, so we base our relationship with them on trust, being sincere and transparent to help them make the best strategic and commercial decisions.

    Customer profitability

– We work to achieve the most convenient prices for our products without refusing to quality and service, allowing our clients to make available to the consumer a high-quality product at a competitive price, while maximizing their profitability. We strongly believe in the win-win model: if our clients grow, we will grow too!